Hospitality Branding Agency In London, UK

Branding makes that first impression count. After all, most guests judge your business before they even find the booking CTA. When your visuals, message, and guest journey all match, guests trust your service or property more. This leads to more direct bookings, better ratings and reviews, and higher repeat visits. Tenet builds that consistency into every layer, from how your rooms are positioned to how your staff interacts with guests.

At Tenet, we work with both. We’ve built brands for independent villas, boutique hotels, new resorts, and multi-city chains. Our process adapts to the size of your team, how many guest touch points you manage, and what your biggest pain points are, whether it’s increasing ADR or getting more visibility online. We care more about where you're going, not how big you are today.

You’ll receive brand identity files, naming suggestions (if needed), mood boards, style rules, interior cues, menu layouts, branded templates for guest emails and social media, signage ideas, and a comprehensive guest-facing content system. We also give you an easy-to-use brand reference guide so your in-house team or external vendors can stay consistent across every channel and location.

Yes. We handle rebrands for hotels, resorts, restaurants, travel companies, event space and more. First, we analyse how your guests currently see you. Then we map a new brand direction that matches your goals: visually, emotionally, and commercially. We update naming (if needed), reposition messaging, realign tone, and build a consistent system for every guest interaction moving forward.

Yes, we cover the full digital side of your brand. That includes designing your website to reflect the actual guest experience, from room type visuals to how your homepage feels during peak season. We also set up social branding: your voice, style, and content themes across platforms like Instagram, TikTok, or even OTA listings.