Find the most important CRO glossary terms, jargon, and abbreviations you should know.
"Above the fold" refers to the portion of a webpage visible without scrolling, often considered prime space for key content or calls to action.
Behavioral targeting is a marketing strategy that uses user behavior data, such as browsing history, to deliver personalized ads and content.
Bounce rate is the percentage of visitors who leave a website after viewing only one page, indicating low engagement or relevance of content.
The Buyer's Journey is the process potential customers go through when considering a purchase.
A call to action (CTA) is one of the most powerful elements in a website, app, or any digital marketing campaign.
Click-through rate (CTR) is the percentage of people who click on a link or ad compared to the total number of people who view it.
Conversion rate is the percentage of visitors who take a desired action, such as making a purchase or filling out a form, on a website or app.
Eye-tracking is a technology that monitors and measures where someone is looking.
A heatmap is a visual tool that displays areas of high and low user interaction on a webpage. It reveals user behavior trends and helps identify which content or elements capture attention or cause distraction.
Marketing Funnel is a model illustrating the customer journey from awareness to purchase, broken into stages like awareness, interest, & conversion.
Session recording, often referred to as session replay, is a valuable tool that captures a user's interactions on a website or app in real-time.
