Tenet is London’s most trusted eCommerce user experience agency. With 7+ years of experience, we design custom eCommerce solutions that improve user journeys, boost conversions, and enhance customer retention. Whether you need a website redesign, mobile app UI/UX, or an optimised checkout flow, we create designs that drive tangible results.
Your target audience in London expects fast, seamless, and engaging shopping experiences. Here’s why investing in better UI/UX is essential for your eCommerce business:
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User-centric design prioritizes convenience. When users can easily search for products, filter results, and complete purchases, the probability of increased engagement, satisfaction, and customer loyalty improves enormously.
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A well-designed eCommerce platform reduces user friction at critical touchpoints, whether it's product discovery, cart addition, or checkout. Optimized UI/UX design promises fewer abandoned carts and higher conversion rates.
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A visually consistent and functional eCommerce experience constructs trust and strengthens the emotional connection users have with the brand. It leads to better retention, repeat purchases, and the conversion of first-time visitors into long-term customers.
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In eCommerce, every detail in UI/UX design directly impacts the bottom line as more engagement translates to more sales and revenue growth.
Our Ratings
As a leading eCommerce UX firm in London, we provide design, development, and growth services to help businesses create high-performing online stores. Here are some of our core offerings:
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In eCommerce, understanding your target audience is important. Our detailed research helps identify user behavior, preferences, and pain points. This research helps us craft strategies that attract the right customers and guide them effectively through the purchase funnel.
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Using Figma, Sketch, and InVision, we provide detailed wireframes and prototypes that help in visualizing key eCommerce workflows before development. This approach assists in making confident decisions regarding layout, navigation, and product display.
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Our team designs intuitive UI elements that minimize cognitive load, which aligns with brand-centric visual guidelines. We focus on maintaining visual harmony across all touchpoints to reinforce brand identity and enhance user trust.
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We ensure that product discovery, navigation, and checkout processes are frictionless. With Miro, we work with your team together to execute the UX design process that results in design which makes it easy for the visitor to navigate and explore your offerings.
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Our usability tests and UX audits help detect and resolve friction points in your existing eCommerce platform. With actionable recommendations, we work on implementing improvements in the online storefront’s UI UX design to deliver a delightful user experience.
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Branding differentiates you from your competitors, and we can help you get started with building a distinguished and consistent brand identity. We integrate your brand’s narrative into every design element of your eCommerce store, creating cohesive, immersive shopping experiences.
We have worked with B2B, B2C, and D2C brands, delivering eCommerce UI/UX solutions that drive results. Our client portfolio includes Pizza Hut, Momondo, Strongr, Balsan, Mercedes-Benz, Kawasaki, and more.
Whether you're launching a new store or improving an existing platform, we design for a wide range of eCommerce needs, including:
We offer a free consultation to answer all your questions and guide you in the right direction. Get in touch with our team today, and we’ll help you design an eCommerce experience that works.
Hiring Tenet as your eCommerce UI/UX design agency in London would typically cost anywhere between £10,000 to £45,000.
During our initial discussion call, we go through the following key points to determine the right scope and cost for your project:
Based on this discussion, our team prepares a custom eCommerce UI/UX proposal that includes a detailed scope of work, project phases, estimated timelines, and clear deliverables.
Our growth journey as a experience design company has bagged a few reputed accolades as well.
Our UI/UX experts use tools that feature real-time collaboration facilities, so ours and your team can work in sync. It helps in ensuring that every element of eCommerce UI UX design is optimized for usability, performance, and design.
Figma
Adobe After Effects
Illustrator
Photoshop
Axure
InVision
Sketch
Zeplin
Principle
Impact Delivered
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Solutions Delivered
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People Impacted
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Countries Catered
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Client Satisfaction
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Tenet designs eCommerce experiences that turn browsing into buying. We specialize in creating UI/UX designs that maximize engagement and bring an audience that fits your ideal customer profile (ICP) to your eCommerce store.
As a leading eCommerce UX agency in London, we follow a user-first approach to design digital experiences. Our eCommerce design process is divided into these key steps:
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Floor 24, The Shard, 32 London Bridge St, London SE1 9SG, United Kingdom
Office timings - Mon-Fri : 10:00 AM - 05:30 PM
We’d love to hear about your brand, your visions, current challenges, even if you’re not sure what your next step is.
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